Custom Order Terms & Conditions

 Custom Orders


10 piece minimum on most products.
5-9 piece orders possible, but 25% more expensive than 10pcs.

Shipping

Product price includes all costs except shipping.
Shipping is by DPD within the European Union and Fedex air beyond.

Payment

For orders above 2000 Euro total cost:

50% payment to start an order by wire transfer.
2nd 50% payment following production completion and before shipment.

0% VAT for clients paying from a business with an EU VAT Number or located outside the EU.  For clients outside of the EU, customs charges are possible in your country.  Kallisto Sport is not responsible for any charges in your home country.

23% VAT for private clients located within the European Union.

For orders below 2000 Euro total cost:

Full payment is needed to start an order.

Production Time

Turnaround time is dependent on the size and timing of the order.  Production time can range from 4-8 weeks.  Contact Kallisto Sport when ordering to recieve the most up to date information about production time.

Production time begins when payment has been made and all graphics layouts have been accepted.  It is important to have all information organized and respond to all emails in a timely manner to ensure the best production time.  Orders are manufactured in a line system, meaning orders go in on a first come first serve basis to continue production flow.  Any delays will change production the final production time.

Sizing

Sizing should be chosen according to either sizing charts or a fit kit provided by Kallisto Sport.  If fit kits are not available, please use the sizing charts.  There are no returns or exchanges for sizing issues.  Contact Kallisto Sport if you have any worries or questions.  When using sizing charts, the best is to compare your previous clothes, product by product, to the sizing charts available.



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